New Importer? Beware of Rip Off Clearance Charges!
Wavecrest Ltd has been handling the customs clearance of import shipments at all UK ports since our establishment in 1994.
We pride ourselves on providing a competitively priced, efficient and friendly service to all our import customers both old and new.
For those new to importing, we are happy to offer advice and guidance to ensure all runs smoothly with your first import shipments.
In the last year or so, it has come to our notice that a number of our competitors (no names mentioned!) have been taking advantage of the first time importer’s lack of experience by charging very high rates for customs clearance and other services.
Several of them have automated switch boards which direct calls from new/private importers to a different department from their regular commercial clients. If this happens to you, please beware. You are very likely to be charged considerably more for the same customs clearance service as one of their commercial clients!
A number of our competitors will imply that you are obliged to use their service for customs clearance and delivery because they are shown as the release agent on the bill of lading - THIS IS NOT THE CASE - you are free to appoint an agent such as Wavecrest Ltd to handle the clearance and delivery on your behalf.
If you would like further information or a quotation for customs clearance at any UK port or airport, please contact Wavecrest ltd on Tel: 0870 720 1130, or e-mail glen@wavecrest.co.uk

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